Services
quality building Hospitality & MysteryGuest services is located in Amsterdam and works on several different markets from the Netherlands. We provide offer our services to all industries who wish to offer quality and service to their customers. This includes:
- The hospitality industry (hotel and catering, leisure and wellness);
- Local governments, police and institutional organizations;
- Providers of Fast Moving and other consumer goods & products;
- Retail;
- Companies providing service, including transport companies and oil companies.
quality building Hospitality & MysteryGuest services offers the following services:
- Complete mystery guest process of hospitality enhancement (internal communication, MysteryGuest visits, evaluation, presentation material, advice)
- Mystery Visits (hotel, club, restaurant, bar)
- Mystery Calls
- Mystery Fraud Checks
- Mystery Shopping
- Quality Building Quality Check (point of sale material)
- Mystery Reward Program (incentive)
- SOP-development
- Online Database
With these services quality building Hospitality & MysteryGuest services can assist a company in achieving the following goals;
- An overall increase in quality and level of service
- Increased motivation & understanding with employees
- More attention to quality and professionalism within your company/organization
- Loyal customers/guests
- Higher efficiency
- Very useful and relevant management information